PRIVACY POLICY

We, Four Nines Group and our Website value information given by the users. Based on the Privacy Policy shown below, we hereby strive to manage and protect the information given by the customers. (Four Nines Group implied here include these 10 stores: Four Nines Ginza Flagship Store, Four Nines Ginza Namiki-Dori Salon, Four Nines Marunouchi Isetan Salone Men’s Store, Four Nines Shibuya SCRAMBLE SQUARE Store, Four Nines Isetan Men’s Store, Four Nines Tamagawa Takashimaya S・C Store, Four Nines Aoyama Store, Four Nines Yokohama Takashimaya Store, Four Nines Osaka Takashimaya Store, and 999.9 feelsun Isetan Haneda Store)

What is Personal Information?

Personal informations include: name, adress, phone number, date of birth, distinction of sex, and those personally issued number or code which verifies the individual (including the information not verifiable by itself but the informations verifiable when combined with several informations.)

Purpose of collecting personal information

We, Four Nines Group and our Website use information given by you for these purposes only: 

  • Manufacture of eyeglasses/sunglasses for customers
  • Management and provision of purchased eyeglasses/sunglasses
  • Sending newsletters (for various notice such as the after care maintenance).
  • Adjustments and repair for purchased items
  • Contact reply
  • Collecting and analyzing data for our product improvements.

Internal Use of Personal Informations

Upon consent of our custormer, we may share personal informations given to us for providing general services and after care purposes within Four Nines Group.

The information we may use:
Name, adress, phone number, email adresses, date of birth,distinction of sex, records for your purchase, results of eyetesting, and numbers or code given individually.

Purposes for Internal Use of Personal Informations
We hereby state the purposes for internal use of personal informations.
However, the purposes will not tolerate the following statements.

  • Manufacture of eyeglasses/sunglasses for customers
  • Management and provision of purchased eyeglasses/sunglasses
  • Sending newsletters (for various notice such as the after care maintenance).
  • Adjustments and repair for purchased items
  • Contact reply
  • Collecting and analyzing data for our product improvements.

Release, Correction, and Suspension of Use for Personal Informations

Requests for release,correction, and suspension of use for ones information, we will promptly correspond upon identity verifications.

Informations subjected upon request:
1.Name 2.Home Adress 3.Distinction of Sex 4.Date of Birth 5.Telephone Number 6.Email Adress
7.Record of ones diopter 8.Record of purchase

The information provided by the customer is only verifiable where the information was collected.

Identity Verification
Upon correspondence to ones request regarding personal informations, we will verify ones identity
by following certificates based upon Protection of Personal Informations Law.

When requested by the principal:
Any certificate with verifiable photo identification

  • Drivers License
  • Passport
  • Student Identification Certificate
  • Basic Resident registration certificate (valid only when photo , date of birth, and home adress are stated)
  • Health Certificate of any kind

When requested by the surrogate:

  • Any certificate verifiable of the principal and their surrogates.
  • A letter of attorney (only valid with signature from a principal)

The documents stated above will be confirmed either ones visitation to the store or by mail. In surrogate situation,
visitation to the store is required.
Note: A copy of one of the above and resident registration must be enclosed if mailing.

Disclosure of personal information

Designated document will be released for disclosures of personal information. After the entry of the document,
requested information will be provided either directly or by mail.

Disclosure of personal information

Release, revision, and suspension of use of personal data will be disclosed without any charges.

Preservation of personal data

We Four Nines Group and this website hereby state that we will strive to maintain and protect every personal information given
by the customer under Privacy Policy Law (issued April 1st, 2005).

Names of undertaker for handling customer information

Handlers of customer information within Four Nines Group are as follows:

Four Nines Co., Ltd.
Four Nines Ginza Flagship Store
Four Nines GINZA SIX
Four Nines Ginza Namiki-Dori Salon
Four Nines Shibuya Store
Four Nines Shinjuku Isetan Men’s Store
Four Nines Tamagawa Takashimaya S・C Store
Four Nines Aoyama Store
Four Nines Yokohama Takashimaya Store
Four Nines JR Nagoya Takashimaya Store
Four Nines Osaka Takashimaya Store
999.9 feelsun Isetan Haneda Store

Purpose of Preserved Customer Data

We, Four Nines Group and our Website use information given by you for these purposes only:

  • Manufacture of eyeglasses/sunglasses for customers
  • Management and provision of purchased eyeglasses/sunglasses
  • Sending newsletters (for various notice such as the after care maintenance).
  • Adjustments and repair for purchased items
  • Contact reply
  • Collecting and analyzing data for our product improvements.

Internal Use of Preserved Personal Information
Upon consent of our custormer, we may share personal informations given to us for providing general services
and after care purposes within Four Nines Group.

Disclosure, Correction, and Suspension of Use of Preserved Data
Requests for release, correction, and suspension of use for ones information, we will promptly correspond upon identity verifications.

Provision of Personal Date to the Third Party

We, Four Nines Group and this Website will never provide oneユs personal data without consent (unless legalized situations).

Administration of Personal Data

We hereby state that we will strive to maintain and protect personal data from any losses or falsification.

Correction and Improvements

Our Privacy Policy will follow any law enforcements. If necessary, improvements will be applied accordingly.
Any change in our policy will be announced by Four Nines Group or on our Website.

Customer Service for Personal Data

Four Nines Co., Ltd.
15F SETAGAYA BUSINESS SQUARE TOWER 4-10-1 Yoga,Setagaya-ku Tokyo 158-0097 JAPAN Tel. 03-5797-2249

For the information not stated above, contact below shops:

Four Nines Ginza Flagship Store
3-5-7 Matsuzawa Bld. 2F-3F, Ginza, Chuo-ku, Tokyo 104-0061 Tel.03-3535-4949

Four Nines GINZA SIX
6-10-1 GINZA SIX. 5F, Ginza, Chuo-ku, Tokyo 104-0061 Tel. 03-6264-5049

Four Nines Ginza Namiki-Dori Salon
7-5-4 Tokai Bld. 1F, Ginza, Chuo-ku, Tokyo 104-0061 Tel. 03-6218-4949

Four Nines Marunouchi Isetan Salone Men’s Store
3-3-1 Shin Tokyo Building ISETAN SALONE MEN´S 1F, Marunouchi, Chiyoda-ku, Tokyo 100-0005 Tel. 03-6273-4749

Four Nines Shibuya SCRAMBLE SQUARE Store
2-24-12 Shibuya, Shibuya-ku, Tokyo 7F SHIBUYA SCRAMBLE SQUARE 150-6107 Tel. 03-6712-5949

Four Nines Isetan Shinjuku Men’s Store
3-14-1 Isetan Shinjuku Men’s 8F, Shinjuku, Shinjuku-ku, Tokyo 160-0022 Tel.03-3350-7649

Four Nines Tamagawa Takashimaya S.C Store
3-17-1 Tamagawa Takashimaya S.C South Wing 5F, Tamagawa, Setagaya-ku, Tokyo158-0094 Tel.03-5491-2649

Four Nines Aoyama Store
5-4-7 Gibraltar Minami Aoyama Bld. 1F, Minami Aoyama, Minato-ku, Tokyo107-0062 Tel. 03-6419-1349

Four Nines Yokohama Takashimaya Store
1-6-31 Yokohama Takashimaya 6F, Minami Saiwai, Nishi-ku, Yokohama-shi, Kanagawa 220-8601 Tel.045-313-3049

Four Nines JR Nagoya Takashimaya Store
1-1-4 JR Nagoya Takashimaya 7F, Mei-eki, Nakamura-ku, Nagoya-shi, Aichi 450-6001 Tel. 052-566-3949

Four Nines Osaka Takashimaya Store
5-1-5 Osaka Takashimaya 3F Mensユ Contemporary, Namba, Chuo-ku, Osaka-fu, Osaka 542-8510 Tel. 06-6630-8649

999.9 feelsun Isetan Haneda Store
3-3-2 Haneda Airport Terminal 1 2F Departure Gate Lounge North Wing, Haneda Airport, Ohta-ku, Tokyo 144-0041
Tel. 03-5757-8700 (Direct Line)